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Contact Us for Help!
Phone Support:
Call 781-688-8000. Our support lines are open 8:30 a.m. ET – 5:30 p.m. EST, Monday – Friday.
Email Support:
Email us at helpdesk@thepulsenetwork.com.
You can email us at the helpdesk with screenshots and helpful information and we promise to respond to your request with in 1 business day.
When submitting a ticket via email please use the following format.
Subject = Client – Project – Priority
Body = Include a detailed description of the ticket with the contact that we should notify when the ticket is complete
TPNI Ticketing System
Going to be using our products a lot? Use our ticketing tool to submit a request on any website or page you are on.
How to Install?
1. Make sure your bookmark bar is visible
2. Drag ‘Submit a Ticket’ to the bookmark bar.
3. When you have a question or need support, click on your bookmark.
4. This request will be submitted to our ticketing system and our helpdesk will get working on it!